Privacy Policy

Information Collection

We collect personal information that you voluntarily provide when registering for an account, purchasing lottery tickets, or contacting our support team. This information may include your name, email address, and other details necessary to provide our services.

We also automatically collect certain technical information when you visit our platform, including your IP address, browser type, device information, and usage patterns to improve our services and ensure platform security.

Use of Information

Your personal information is used to:

• Process lottery ticket purchases and transactions
• Verify your age and identity in compliance with Quebec regulations
• Communicate important updates about your account and services
• Provide customer support and respond to your inquiries
• Improve our platform functionality and user experience
• Ensure compliance with legal and regulatory requirements

Data Protection

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. All sensitive data is encrypted using secure protocols, and we regularly update our security practices to address emerging threats.

Access to your personal information is restricted to authorized personnel who require it to perform their duties. We maintain strict internal policies and procedures to ensure the confidentiality and integrity of your data.

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in operating our platform and processing transactions
• When required by law or to comply with legal processes
• To protect the rights, property, or safety of our users and the public
• With regulatory authorities as required under Quebec lottery regulations

Your Rights

You have the right to access, correct, or delete your personal information at any time. You may also request a copy of the data we hold about you or object to certain processing activities. To exercise these rights, please contact our support team.

You can update your account information and communication preferences through your account settings. If you wish to close your account, we will retain certain information as required by law for record-keeping and regulatory compliance purposes.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Transaction records and account information may be retained for extended periods as required by Quebec lottery regulations and financial record-keeping requirements.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes through email or prominent notices on our platform. Your continued use of our services after such updates constitutes acceptance of the revised policy.

Contact Information

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at support@malonylotto.com. We are committed to addressing your privacy concerns promptly and transparently.